I want to share some feedback about the Sony XM5 headphones. First, the noise-cancelling feature is really good, and the Sony Connect app has some fun options to explore. But there are some things that could be better.
I like to use my headphones to watch TV on my computer or laptop. Unfortunately, I can only use the Sony XM5s if they are plugged in with a headphone jack. The Bluetooth connection is too slow, which causes a delay between the sound and the video. Plus, there is often a popping sound when using them wirelessly.
Also, when I plug the headphones in, they can’t connect to the Sony Connect app anymore. This means I can’t customize the headphones or check my usage stats. It’s frustrating to lose those app features just because I need to use a wired connection.
Another issue I’ve noticed is feedback when the noise cancelling is on. I bought these headphones mainly for their noise-cancelling feature. After moving some furniture in my room, I’ve been hearing sounds from the TV in the other room through the headphones when the noise cancelling is activated.
Overall, I’m pretty disappointed with my XM5 headphones, especially considering how much they cost. I expected a better experience with fewer problems. I hope some of these issues get fixed in the future.